SHIPPING & CUSTOMS POLICY

Please allow 1-2 business days from day order is placed for items to leave warehouse plus shipping time. You will receive an email notification once your order ships.

PLEASE CHECK YOUR TRACKING NUMBER FOR ANY UPDATES ON YOUR ORDER

The shipping courier WILL return any packages that have not been searched for after 5 days ( Policy of the courier) and a refund of the cost of the products minus the shipping fees will be done automatically to your account.  

In case you would still like to enjoy your ponchos and other products, the company is not responsible for the cost of the second shipment.

We ship from GREECE

Shipping in Greece is covered by ACS COURIER and costs 5.

For all other countries, both European & International, shipping is covered by TNT EXPRESS. Europe shipping costs €15 and for rest of the world €20.

FREE SHIPPING worldwide on all orders over €150.

Transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

* This means you may have to pay customs duties and taxes for the shipment.

The company is not responsible for any customs you might have to pay for your order.

---CUSTOMS AND SHIPPING ARE TWO DIFFERENT THINGS---

Customs may occur for:

1.Countries outside of the European Union

2.Countries inside the European Union BUT

excluded from the customs territory of the EU

  • Northern Cyprus
  • The Åland Islands
  • overseas departments Guadeloupe, French Guyana, Martinique, Reunion, Mayotte
  • other overseas departments and territories: Saint Pierre-et-Miquelon, New Caledonia, Wallis and Futuna, French Polynesia, the French territories in Australia and Antarctica
  • Heligoland and Büsingen
  • Mount Athos
  • Livigno and Campione d'Italia
  • the Italian waters of Lake Lugano
  • the Canary Islands
  • Ceuta and Melilla
  • Gibraltar